Privacy Policy
1. Who we are
Axium ("we", "us", or "our") provides a Discord bot and related web dashboard available at axiumbot.xyz (the "Service"). This Privacy Policy explains how we collect, use, and handle personal information when you use the bot or this website. We are based in Australia and aim to comply with applicable Australian privacy laws.
2. Information we collect
2.1 Discord account information
When you use the bot or log in with Discord on our website, we may receive your Discord user ID, username and discriminator, avatar, and information about your guild (server) memberships and roles where this is necessary for the Service.
2.2 Guild (server) data
When the bot is added to a server, we may store guild ID and name, relevant channel and role IDs and names, configuration data, and settings you choose in the dashboard. For features like moderation logs or tickets, we may store limited message or case-related information where explicitly enabled by server administrators.
2.3 Usage and technical data
We may collect information about how the Service is used, such as command usage, timestamps, basic log entries, and technical data like IP address, browser type, and diagnostics on the website. This helps us keep the Service stable, secure, and up to date.
3. How we use your information
We use the information we collect to:
- Provide, configure, and operate the Discord bot and dashboard
- Save and apply per-guild settings you choose
- Maintain logs and features requested by server staff (such as moderation or tickets)
- Monitor performance, prevent abuse, and fix bugs
- Develop, test, and improve features
We do not sell your personal information.
4. Legal basis and age requirements
Use of the Service is subject to Discord’s own Terms of Service and age requirements. You must meet those requirements to use the bot or dashboard. If we become aware that we hold information about a user who does not meet Discord’s minimum age, we may take steps to remove access and delete data where appropriate.
5. Disclosure of information
We may share limited information with:
- Hosting and infrastructure providers used to run the bot and website
- Analytics or error-monitoring tools, for technical diagnostics
- Payment processors, if we introduce paid features (billing data is primarily handled by them)
We do not share information with third parties for unrelated advertising or marketing.
6. Data storage and retention
We keep data only for as long as reasonably necessary to operate the Service, meet legal obligations, resolve disputes, and enforce our terms. Guild configuration data is generally stored while the bot is in the server and may be deleted after the bot is removed or at your request, subject to any legal requirements to keep records for a limited time.
7. Your rights and choices
Depending on your location and applicable law, you may have rights to access, correct, or request deletion of personal information we hold about you, or to object to certain processing. You can contact us with your Discord user ID and relevant guild IDs so we can identify your data.
8. Cookies and website analytics
The web dashboard may use cookies or similar technologies to keep you logged in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, but some features might not work correctly if cookies are disabled.
9. Security
We take reasonable steps to protect information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. However, no system can be guaranteed as completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the latest version. If changes are significant, we may announce them via the website or an official channel.
11. Contact us
If you have questions about this Privacy Policy or how we handle personal information, you can contact us at:
Email: hello@axiumbot.xyz
Website: https://axiumbot.xyz