Tickets

Multi-panel intake, round-robin, SLAs, HTML transcripts.

Multi-panel modal intake forms, auto-assign and round-robin, claim/transfer/escalate, SLAs, HTML transcripts, ratings and analytics.

Message, voice and playtime XP with rank cards.

Earn from playtime and shifts; spend in a real shop.

Requirement-gated giveaways with reroll and bonus entries.